[Full time] Global Customer Service – Fresher

Dịch vụ khách hàng, Ngoại ngữ
Quận 12, Tp.Hồ Chí Minh
12/03/2025
Full Time HUFLIT Career Fair
Ngày hết hạn ứng tuyển: 30/04/2025
Nộp hồ sơ

Thông tin chung

  • Ngày đăng tin
    12/03/2025
  • Quận 12, Tp.Hồ Chí Minh
  • Ngày tin tuyển dụng hết hạn
    27/03/2025
  • Yêu cầu kinh nghiệm
    Không yêu cầu kinh nghiệm
  • Giới tính
    Không yêu cầu
  • Yêu cầu trình độ
    Cử nhân/kỹ sư

Mô tả công việc

  • Handle inquiries from international customers.
  • Be responsible for troubleshooting by close cooperation and communication with Global Carrier.
  • Take prompt actions following procedures if detected any issues on monitoring system.
  • Analyse the data and report to the related parties.
  • Monitor and maintain the service quality of international call, roaming and operation of equipment remotely.
  • Any other customer support tasks.
Yêu cầu tuyển dụng
  • Final year students are welcomed (Able to work full-time). Non-IT background are welcomed.
  • No experience required.
  • Fluent in both written and spoken English.
  • Attention to details, eager to learn, hard-working, careful.
  • Ability to work under pressure, handle multi tasks.
Quyền lợi
  • Salary: ~450$ gross/month.
  • Two months training program for newcomers
  • Salary increases twice/year, bonus twice/year
  • Shift allowance
  • Overtime payment
  • Light meal allowance
  • Free Parking
  • 14 Annual Leave days & 3 Sick Leave days, other special leave days
  • Flexible working time window for pregnant employee
  • Accident insurance 24/24
  • Opportunities to participate in Company Trip, Parties, Sport Activities, etc.
  • Self-improvement classes and other training activities
Thời gian làm việc
  • Working time: Rotating shift working with 03 shifts (8 hours/day; 40 hours/week)
    • Morning shift: 06:00 - 14:00
    • Afternoon shift: 14:00 - 22:00
    • Night shift: 22:00 - 06:00
Địa chỉ làm việc
Tầng 5, Tòa nhà QTSC 9, Đường số 3, Công viên phần mềm Quang Trung, P. Tân Chánh Hiệp, Q.12, TP.HCM
Số lượng tuyển dụng
5