[Intern] Chăm sóc khách hàng (Dự án Mỹ)

Dịch vụ khách hàng
31/12/2024
8.000.000đ
Có trợ cấp Internship
Hết hạn nhận hồ sơ

Thông tin chung

  • Ngày đăng tin
    31/12/2024
  • Mức lương
    8.000.000đ
  • Ngày tin tuyển dụng hết hạn
    22/01/2025
  • Yêu cầu kinh nghiệm
    Không yêu cầu kinh nghiệm
  • Giới tính
    Không yêu cầu
  • Yêu cầu trình độ
    Cử nhân/kỹ sư

Mô tả công việc

Innovature BPO provides business and technology outsourcing services to clients in North America and Asia Pacific Region. We enable clients to become high-performance businesses and create long-term relationships by helping drive productivity and efficiency while delivering measurable results. Our commitment is to attract, develop and retain the best talents for our business, challenge our people, demonstrate “can-do” attitude and foster a collaborative and mutually supportive environment.

WHAT YOU WILL BE DOING: 

  • Support to answer incoming phone calls promptly and professionally during scheduled hours.
  • Support to assist clients with inquiries, policy information, claims processing, and other insurance-related matters.
  • Support to provide support and guidance to clients through effective communication channels, including phone, email, and company text messaging.
  • Maintain accurate and detailed records of client interactions, transactions, and inquiries in the company database.
  • Other tasks requested by the manager.
Yêu cầu tuyển dụng
  • University student or recent graduate.
  • Fluent in both English and Vietnamese, with excellent verbal and written communication skills in both languages.
  • A careful and patient person has a service mindset.
  • Can work with systems, know how to search and filter data.
Quyền lợi

We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:

  • Attractive internship allowance
  • An English-speaking environment
  • Opportunity to promote to full-time
Thời gian làm việc
  • This position requires direct client interaction within the US, with working hours aligned to US time zone: 11PM – 8AM (Mon – Fri).
Địa chỉ làm việc
9th Floor, Ree Tower, 9 Doan Van Bo, Ward 13, District 4, HCMC 
Số lượng tuyển dụng
2