[Intern] Operations and Customer Onboarding

Công nghệ thông tin
Quận 1
19/11/2025
Internship
Application ends: 31/12/2025
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Job Overview

  • Date Posted
    19/11/2025
  • Quận 1
  • Giới tính
    Không yêu cầu
  • Yêu cầu trình độ
    Cử nhân/kỹ sư

Job Description

****Tin tuyển dụng đến từ Certu Systems

  • Guide and train new customers to use Certu’s products.
  • Monitor customer activity, troubleshoot basic issues, and escalate issues with other internal teams as necessary.
  • Communicate with local customers in native Vietnamese, and effectively translate problems, requirements, observations and issues to English through written and spoken communications.
  • Work closely with other teams to deliver a seamless onboarding experience.
  • Travel and visit customer sites in Vietnam and potentially Thailand from time-to-time as deemed necessary by the company, with full travel support, including fares, accommodation and meals.
Yêu cầu tuyển dụng
  • Final year students in Computer Science, Computer Engineering, IT and other closely related disciplines.
  • Ability to work at least amounting up to 3 full calendar days a week, which could be portioned over evenings and weekends.
  • Full proficiency in Excel, SQL and Python / Pandas / Numpy.
  • Crystal-clear communicator in both English and Vietnamese.
  • Adaptable, quick to learn, and able to work under pressure.
Quyền lợi
  • Generous and market-leading internship stipend.
  • Mentorship and full-time placement opportunities within the company, subject to outstanding internship performance upon graduation.
Thời gian làm việc
  • At least 3 days/week, internship period is at least 3 months
Địa chỉ làm việc
Vincom Center Dong Khoi, District 1, Ho Chi Minh City
Số lượng tuyển dụng
8