Nguyễn Như Ngọc

- Onboarding & Employee Engagement: + Effectively communicated with 5+ stakeholders, facilitating collaboration and streamlining procedures for training course implementation, leading to optimized onboarding for over 100 new hires across 5 batches. + Served as the primary contact for 50+ associates, providing timely support and issue resolution related to training programs. - Training Facilitation: + Managed over 20 training modules and group coaching sessions, collaborating with external vendors (ITD, CTS) and internal stakeholders, enhancing learner engagement. + Conducted learning needs analysis and managed training plans for associates, tracking post-training effectiveness through data-driven insights. - Event Organization & Communication: + Supported the organization of Appreciation Day, which included coordinating logistics and ensuring that all materials were prepared in advance to facilitate smooth operations throughout the event, which fostered collaboration among over 130 internal trainers and training coordinators. + Designed and distributed communications to keep associates informed about upcoming events, while also developing guidelines for managing meeting room availability for training classes.