Customer Advisor (15/7/2022)

01/06/2022

Thông tin chung

  • Ngày đăng tin
    01/06/2022
  • Ngày tin tuyển dụng hết hạn
    10/07/2024

Mô tả công việc

  • Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
  • Day: 5/week (2 days off).
  • Shift: Rotate 24/7 (according to the arrangement of the team leader)
  • Rotating shifts: 9 hours/shift/month (including 1.5 hour rest).
  • Providing accurate, valid, and complete information by using the right tools, methods, and processes.
  • Ensuring a high level of customer service and a positive guest experience.