Academic Operation Intern (Teaching Quality Assurance)

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1.Job brief

  • Department: Teacher Experience Department (TED)
  • Location: On-site | Binh Thanh District
  • Report line: Teaching Quality Assurance Officer
  • Hours of Work: 9:00 AM – 6:00 PM (GMT +7) | Monday – Friday | One hour break at noon

2. Responsibilities

Support to check daily activities relating to:

  • Academic quiz results of new teachers;
  • Booking schedule of new teachers for live technical check;
  • Teaching Assistant (TA) daily report and KPI fulfillment;
  • Feedback regarding teaching quality assurance activities:
    • From the teacher to TA:
    • From student to teacher
    • From teacher to student
    • Teacher’s feedback via google form
  • Perform tasks in collecting/ filtering database for reports.

Process, policies, and regulation

  • Follow all working procedures, policies, rules, and regulations of TED;
  • Collaborate with team members in maintaining the TED operations to the right standard;
  • Update and make necessary reports.


  • Other duties and admin tasks are given by the the team.