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Mô tả công việc

Job overview:
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time
deliveries, complete order fulfillment.

Key responsibilities:

  • To respond and ensure the customer inquiries and requests are addressed in a timely
  • To coordinate with the sales team, other internal teams, suppliers to ensure the product
    quality and customers’ requirements are met.
  • To handle customer complaints according to the Company procedures and service
  • To communicate with the sales team and key vendors regarding the latest development
    of the customers and to maintain updated customer profile information.
  • To proactively share among team members on new product / system knowledge and on
    lessons learnt from the mistakes to improve the quality of the whole team.
  • To assist and back up other team members and provide support and report to
Thời gian làm việc
  • 8:00AM - 4:15PM, from Monday to Friday
Quyền lợi
  • CSIP bonus per quarter
  • Breakfast allowance: 300,000VND/month
  • Multi-language allowance: from 2 - 3mil VND/month (for N3 level and above)
  • Health Insurance
  • Shuttle bus
  • Lunch
Yêu cầu tuyển dụng
  • Bachelor’s degree.
  • At least 02 working years related experience in: Customer Service, Supply Chain,
    Merchandising, Procurement, Purchasing, Order Management Sales Admin...
  • Strong written, verbal skills in English and Japanese ( upper level N3)
  • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes,
    and function specific software.
  • Excellent customer service & presentation skills.
  • Willing to work OT if any
Địa chỉ làm việc
KCN Hiệp Phước, Nhà Bè
Số lượng tuyển dụng