Mô tả công việc
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time
deliveries, complete order fulfillment.
- To respond and ensure the customer inquiries and requests are addressed in a timely
- To coordinate with the sales team, other internal teams, suppliers to ensure the product
quality and customers’ requirements are met.
- To handle customer complaints according to the Company procedures and service
- To communicate with the sales team and key vendors regarding the latest development
of the customers and to maintain updated customer profile information.
- To proactively share among team members on new product / system knowledge and on
lessons learnt from the mistakes to improve the quality of the whole team.
- To assist and back up other team members and provide support and report to
Thời gian làm việc
- 8:00AM - 4:15PM, from Monday to Friday
- CSIP bonus per quarter
- Breakfast allowance: 300,000VND/month
- Multi-language allowance: from 2 - 3mil VND/month (for N3 level and above)
- Health Insurance
- Shuttle bus
Yêu cầu tuyển dụng
- Bachelor’s degree.
- At least 02 working years related experience in: Customer Service, Supply Chain,
Merchandising, Procurement, Purchasing, Order Management Sales Admin...
- Strong written, verbal skills in English and Japanese ( upper level N3)
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes,
and function specific software.
- Excellent customer service & presentation skills.
- Willing to work OT if any
Địa chỉ làm việc
KCN Hiệp Phước, Nhà Bè
Số lượng tuyển dụng