{"id":89024,"date":"2026-08-12T15:48:11","date_gmt":"2026-08-12T08:48:11","guid":{"rendered":"https:\/\/careerhub.huflit.edu.vn\/case-study-lab-04-human-resources-management-and-corporate-culture\/"},"modified":"2026-09-03T23:49:10","modified_gmt":"2026-09-03T16:49:10","slug":"case-study-lab-04-human-resources-management-and-corporate-culture","status":"publish","type":"post","link":"https:\/\/careerhub.huflit.edu.vn\/en\/case-study-lab-04-human-resources-management-and-corporate-culture\/","title":{"rendered":"Case Study Lab #04: Human Resources Management and Corporate Culture"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"89024\" class=\"elementor elementor-89024 elementor-86439\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56f1eda e-flex e-con-boxed e-con e-parent\" data-id=\"56f1eda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f21c19 elementor-widget elementor-widget-html\" data-id=\"2f21c19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- Tailwind CSS, Fonts & Libraries -->\n<script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\n<link href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.4.0\/css\/all.min.css\" rel=\"stylesheet\">\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@300;400;500;600;700;800;900&display=swap\" rel=\"stylesheet\">\n\n<script>\n   tailwind.config = {\n       theme: {\n           extend: {\n               colors: {\n                   huflit: {\n                       blue: '#1e3a8a',\n                       darkblue: '#0f172a',\n                       gold: '#d97706',\n                       lightgold: '#fef3c7',\n                       orange: '#f97316'\n                   }\n               },\n               fontFamily: {\n                   sans: ['Inter', 'sans-serif']\n               }\n           }\n       }\n   }\n<\/script>\n<style>\n   .custom-wp-wrapper { font-family: 'Inter', sans-serif; }\n   \/* T\u0103ng font ch\u1eef l\u00ean 3 size so v\u1edbi m\u1eb7c \u0111\u1ecbnh *\/\n   .article-body p { margin-bottom: 1.75rem; line-height: 1.85; color: #334155; font-size: 1.35rem; }\n   .article-body h2 { font-size: 2.25rem; font-weight: 800; color: #0f172a; margin-top: 3rem; margin-bottom: 1.5rem; border-left: 6px solid #d97706; padding-left: 1rem; line-height: 1.4; }\n   .article-body h3 { font-size: 1.75rem; font-weight: 700; color: #1e3a8a; margin-top: 2.25rem; margin-bottom: 1.25rem; }\n   .article-body ul { list-style-type: disc; padding-left: 2rem; margin-bottom: 1.75rem; font-size: 1.35rem; color: #334155; }\n   .article-body li { margin-bottom: 0.75rem; }\n<\/style>\n\n<!-- Main Wrapper (\u00c9p chi\u1ec1u r\u1ed9ng 100%) -->\n<div class=\"custom-wp-wrapper bg-white text-slate-800 antialiased py-6 w-full px-0\">\n   \n   <!-- Main Content Container -->\n   <main class=\"w-full\">\n       <article class=\"bg-white p-6 sm:p-10 lg:p-12 rounded-3xl shadow-sm border border-slate-200\/80 w-full\">\n          \n           <!-- Article Headline -->\n           <h1 class=\"text-3xl sm:text-4xl lg:text-5xl font-black text-slate-900 leading-tight mb-10 tracking-tight\">\n               HUFLIT Collaborates with Vinpearl Landmark 81, Autograph Collection in Case Study Lab #04: Solving the Human-Centric HR Management Challenge\n           <\/h1>\n\n           <!-- Sapo Box \/ Lead Paragraph -->\n           <div class=\"bg-gradient-to-r from-amber-50 via-orange-50 to-amber-50 border-l-4 border-amber-600 p-6 lg:p-10 rounded-r-2xl mb-12 shadow-sm\">\n               <p class=\"text-slate-800 font-medium text-xl sm:text-2xl lg:text-3xl leading-relaxed italic m-0\">\n                   HUFLIT successfully organized the Case Study Lab #04 program at Vinpearl Landmark 81, Autograph Collection with the theme of Human Resources Management and Corporate Culture. The working session provided valuable practical perspectives on Gen Z talent retention strategies, standardizing SOPs combined with personalized emotional touches, and the people-care culture of Marriott International.\n               <\/p>\n           <\/div>\n\n           <!-- Featured Image -->\n           <div class=\"mb-12 overflow-hidden rounded-3xl shadow-xl border border-slate-100 w-full group\">\n               <img decoding=\"async\" src=\"https:\/\/careerhub.huflit.edu.vn\/wp-content\/publicmedia\/2026\/08\/landmark81_01-scaled.jpg\" alt=\"\u0110o\u00e0n gi\u1ea3ng vi\u00ean HUFLIT l\u00e0m vi\u1ec7c t\u1ea1i Vinpearl Landmark 81 Autograph Collection\" class=\"w-full h-80 sm:h-[450px] lg:h-[550px] object-cover transform group-hover:scale-105 transition duration-500\">\n               <div class=\"bg-slate-900 text-slate-300 text-base p-4 text-center italic flex items-center justify-center gap-2\">\n                   <i class=\"fas fa-camera text-amber-400\"><\/i> HUFLIT Faculty Delegation and the Board of Directors of Vinpearl Landmark 81, Autograph Collection during the in-depth discussion session\n               <\/div>\n           <\/div>\n\n           <!-- Article Body Content -->\n           <div class=\"article-body w-full\">\n               <p>\n                   On the morning of July 7, 2026, the <strong>Case Study Lab #04<\/strong> project, hosted by the Center for Business Relation and Student Support (Brass Center) at the <strong>Ho Chi Minh City University of Foreign Languages - Information Technology (HUFLIT)<\/strong>, took place successfully at the <strong>Vinpearl Landmark 81, Autograph Collection<\/strong> Hotel (720A Dien Bien Phu, Thang My Tay Ward, HCMC).\n               <\/p>\n               <p>\n                   With the core theme <em>\"Human Resources Management and Corporate Culture in the Luxury Hotel Industry\"<\/em>, the program continues to affirm its mission of bridging academic knowledge from the lecture hall with the most vivid practical developments at leading enterprises.\n               <\/p>\n\n               <h2>1. Overview of the Working Session at HCMC's Premier Luxury Hotel<\/h2>\n               <p>\n                   The program took place from 09:00 to 11:15 on July 7, 2026. The HUFLIT delegation, consisting of full-time lecturers and management officers from various specialized Faculties\/Units, was warmly welcomed by the senior leadership of Vinpearl Landmark 81, Autograph Collection:\n               <\/p>\n\n               <!-- Directors Card Grid -->\n               <div class=\"grid grid-cols-1 sm:grid-cols-2 gap-8 my-10 w-full\">\n                   <div class=\"bg-slate-50 border border-slate-200 p-6 lg:p-8 rounded-3xl flex items-center space-x-5 shadow-sm\">\n                       <div class=\"w-16 h-16 bg-amber-500 text-white rounded-2xl flex items-center justify-center font-bold text-3xl flex-shrink-0 shadow-md\">\n                           <i class=\"fas fa-briefcase\"><\/i>\n                       <\/div>\n                       <div>\n                           <span class=\"font-extrabold text-slate-900 block text-xl mb-1\">Ms. Emelie Dolp<\/span>\n                           <span class=\"text-lg text-amber-700 font-medium\">Director of Operation<\/span>\n                       <\/div>\n                   <\/div>\n\n                   <div class=\"bg-slate-50 border border-slate-200 p-6 lg:p-8 rounded-3xl flex items-center space-x-5 shadow-sm\">\n                       <div class=\"w-16 h-16 bg-amber-500 text-white rounded-2xl flex items-center justify-center font-bold text-3xl flex-shrink-0 shadow-md\">\n                           <i class=\"fas fa-bullhorn\"><\/i>\n                       <\/div>\n                       <div>\n                           <span class=\"font-extrabold text-slate-900 block text-xl mb-1\">Ms. Mandy Tran<\/span>\n                           <span class=\"text-lg text-amber-700 font-medium\">Director of Sales & Marketing<\/span>\n                       <\/div>\n                   <\/div>\n\n                   <div class=\"bg-slate-50 border border-slate-200 p-6 lg:p-8 rounded-3xl flex items-center space-x-5 shadow-sm\">\n                       <div class=\"w-16 h-16 bg-amber-500 text-white rounded-2xl flex items-center justify-center font-bold text-3xl flex-shrink-0 shadow-md\">\n                           <i class=\"fas fa-users-cog\"><\/i>\n                       <\/div>\n                       <div>\n                           <span class=\"font-extrabold text-slate-900 block text-xl mb-1\">Ms. Phuong Doan<\/span>\n                           <span class=\"text-lg text-amber-700 font-medium\">Director of Human Resources<\/span>\n                       <\/div>\n                   <\/div>\n\n                   <div class=\"bg-slate-50 border border-slate-200 p-6 lg:p-8 rounded-3xl flex items-center space-x-5 shadow-sm\">\n                       <div class=\"w-16 h-16 bg-amber-500 text-white rounded-2xl flex items-center justify-center font-bold text-3xl flex-shrink-0 shadow-md\">\n                           <i class=\"fas fa-utensils\"><\/i>\n                       <\/div>\n                       <div>\n                           <span class=\"font-extrabold text-slate-900 block text-xl mb-1\">Mr. Nhan Vu<\/span>\n                           <span class=\"text-lg text-amber-700 font-medium\">Director of Food & Beverage<\/span>\n                       <\/div>\n                   <\/div>\n               <\/div>\n\n               <h2>2. Decoding Practical HR Situations (Case Studies & Best Practices)<\/h2>\n               <p>\n                   During the session, the hotel's Board of Directors generously shared general management perspectives along with practical problem-solving orientations following the high-end operational standards of Marriott International. The core discussions focused on 3 main groups of issues:\n               <\/p>\n\n               <!-- Detailed Case Study Highlight Box -->\n               <div class=\"space-y-8 my-10 w-full\">\n                  \n                   <!-- Group 1 -->\n                   <div class=\"bg-amber-50\/60 border border-amber-200 p-8 lg:p-10 rounded-3xl\">\n                       <div class=\"flex items-center text-amber-900 font-bold text-xl lg:text-2xl mb-4\">\n                           <i class=\"fas fa-exclamation-circle text-amber-600 mr-3 text-2xl\"><\/i> Issue Group 1: Seasonal HR fluctuation challenges & flexible operational solutions\n                       <\/div>\n                       <p class=\"text-lg lg:text-xl text-slate-700 mb-5\">\n                           Analyzing the impact of timely HR fluctuations on customer waiting times and customer satisfaction scores (CSAT).\n                       <\/p>\n                       <div class=\"bg-white p-6 rounded-2xl border border-amber-100 text-lg text-slate-700 space-y-3\">\n                           <span class=\"font-bold text-slate-900 block text-amber-800 text-xl mb-3\">\ud83d\udca1 Practical Application Orientation:<\/span>\n                           <ul class=\"list-disc pl-6 space-y-2 text-slate-700\">\n                               <li>Enhance the cross-training model to proactively and flexibly coordinate personnel during peak hours.<\/li>\n                               <li>Build emulation and internal engagement programs to increase employee retention.<\/li>\n                               <li>Promote inspiring leadership, with direct managers accompanying and supporting the frontline workforce.<\/li>\n                           <\/ul>\n                       <\/div>\n                   <\/div>\n\n                   <!-- Group 2 -->\n                   <div class=\"bg-blue-50\/60 border border-blue-200 p-8 lg:p-10 rounded-3xl\">\n                       <div class=\"flex items-center text-blue-900 font-bold text-xl lg:text-2xl mb-4\">\n                           <i class=\"fas fa-heart text-blue-600 mr-3 text-2xl\"><\/i> Issue Group 2: Balancing Standard Operating Procedures (SOPs) and Service Emotions\n                       <\/div>\n                       <p class=\"text-lg lg:text-xl text-slate-700 mb-5\">\n                           The art of harmonizing strict adherence to 5-star standard procedures with demonstrating sincerity and personalizing customer experiences.\n                       <\/p>\n                       <div class=\"bg-white p-6 rounded-2xl border border-blue-100 text-lg text-slate-700 space-y-3\">\n                           <span class=\"font-bold text-slate-900 block text-blue-800 text-xl mb-3\">\ud83d\udca1 Core Service Philosophy:<\/span>\n                           <p class=\"text-slate-700 italic m-0\">\n                               Excellent service is a harmonious combination of procedural standards (SOPs), sincere care, and personalization. The business focuses on hiring for attitude, training for skills, and taking employee care as the foundation for employees to care for customers.\n                           <\/p>\n                       <\/div>\n                   <\/div>\n\n                   <!-- Group 3 -->\n                   <div class=\"bg-slate-50 border border-slate-200 p-8 lg:p-10 rounded-3xl\">\n                       <div class=\"flex items-center text-slate-900 font-bold text-xl lg:text-2xl mb-4\">\n                           <i class=\"fas fa-user-graduate text-amber-600 mr-3 text-2xl\"><\/i> Issue Group 3: Shaping Work Culture and Retaining the New Generation of Workforce (Gen Z)\n                       <\/div>\n                       <div class=\"bg-white p-6 rounded-2xl border border-slate-200 text-lg text-slate-700 space-y-3\">\n                           <p class=\"text-slate-700 m-0\">\n                               Discussing solutions to adapt to the Work-Life Integration trend of young personnel in a 24\/7 service environment. The business focuses on building clear career development paths, increasing flexibility, and emphasizing comprehensive wellness programs for the team.\n                           <\/p>\n                       <\/div>\n                   <\/div>\n\n               <\/div>\n\n               <!-- Image Section inside content -->\n               <div class=\"my-12 w-full\">\n                   <img decoding=\"async\" src=\"https:\/\/careerhub.huflit.edu.vn\/wp-content\/publicmedia\/2026\/08\/landmark81_02-scaled.jpg\" alt=\"Kh\u00f4ng gian s\u1ea3nh \u0111\u1eb3ng c\u1ea5p t\u1ea1i Vinpearl Landmark 81 Autograph Collection\" class=\"w-full h-80 sm:h-[450px] lg:h-[550px] object-cover rounded-3xl shadow-lg\">\n                   <p class=\"text-base text-slate-500 text-center mt-4 italic\">International-standard practical operational space provides a rich source of materials for lectures in Languages & Management majors<\/p>\n               <\/div>\n\n               <h2>3. Field Survey and Shaping Lecture Hall Lessons<\/h2>\n               <p>\n                   At the end of the discussion session, the HUFLIT faculty delegation directly toured key operational areas at the Autograph Collection Landmark 81. Visual experiences regarding *Guest Complaints Handling* processes, standard English communication, and professional behavioral culture provided valuable lecture materials for the Lecturers.\n               <\/p>\n\n               <h2>4. Overview of the Case Study Lab Project<\/h2>\n              \n               <!-- Project Overview Card -->\n               <div class=\"bg-gradient-to-br from-slate-900 via-huflit-blue to-slate-900 text-white p-10 sm:p-12 rounded-3xl my-12 shadow-xl relative overflow-hidden border border-amber-500\/30 w-full\">\n                   <div class=\"relative z-10\">\n                       <div class=\"flex items-center space-x-5 mb-8\">\n                           <div class=\"w-16 h-16 bg-amber-500 rounded-2xl flex items-center justify-center text-slate-900 font-extrabold text-3xl shadow-md\">\n                               <i class=\"fas fa-flask\"><\/i>\n                           <\/div>\n                           <div>\n                               <h3 class=\"text-3xl lg:text-4xl font-extrabold text-white m-0 tracking-tight\">Business Case Study Project<\/h3>\n                               <p class=\"text-lg lg:text-xl text-amber-300 font-medium m-0 uppercase tracking-widest mt-2\">Case Study Lab | HUFLIT CareerHub<\/p>\n                           <\/div>\n                       <\/div>\n\n                       <p class=\"text-white text-xl lg:text-2xl leading-relaxed mb-10\">\n                           The <strong>Case Study Lab Project<\/strong> initiated by the Center for Business Relation and Student Support (Brass Center) of Ho Chi Minh City University of Foreign Languages - Information Technology, aims to create an in-depth connection forum between the HUFLIT faculty team and Business Experts and Leadership Boards.\n                       <\/p>\n\n                       <div class=\"grid grid-cols-1 md:grid-cols-3 gap-6 mb-10\">\n                           <div class=\"bg-white\/10 backdrop-blur-md p-6 rounded-3xl border border-white\/10\">\n                               <div class=\"text-white font-bold text-xl mb-3 flex items-center\">\n                                   <i class=\"fas fa-graduation-cap text-amber-400 mr-3 text-2xl\"><\/i> Practicalizing Lesson Plans\n                               <\/div>\n                               <p class=\"text-lg text-white leading-relaxed m-0\">Timely integration of corporate data and practical business problems into syllabi and lectures.<\/p>\n                           <\/div>\n\n                           <div class=\"bg-white\/10 backdrop-blur-md p-6 rounded-3xl border border-white\/10\">\n                               <div class=\"text-white font-bold text-xl mb-3 flex items-center\">\n                                   <i class=\"fas fa-clock text-amber-400 mr-3 text-2xl\"><\/i> Activity Hour Conversion\n                               <\/div>\n                               <p class=\"text-lg text-white leading-relaxed m-0\">Each working session is converted into <strong>+02 hours<\/strong> of professional activity for Lecturers.<\/p>\n                           <\/div>\n\n                           <div class=\"bg-white\/10 backdrop-blur-md p-6 rounded-3xl border border-white\/10\">\n                               <div class=\"text-white font-bold text-xl mb-3 flex items-center\">\n                                   <i class=\"fas fa-bus text-amber-400 mr-3 text-2xl\"><\/i> Logistics Support\n                               <\/div>\n                               <p class=\"text-lg text-white leading-relaxed m-0\">The University arranges 2-way shuttle buses and issues Certificates of Participation to Lecturers.<\/p>\n                           <\/div>\n                       <\/div>\n\n                       <!-- Link to Case Study Lab Hub -->\n                       <div class=\"pt-8 border-t border-white\/15 flex flex-col md:flex-row items-center justify-between gap-6\">\n                           <span class=\"text-lg lg:text-xl text-white text-center md:text-left\">Find out more detailed information and schedules for upcoming sessions at:<\/span>\n                           <a href=\"https:\/\/careerhub.huflit.edu.vn\/case-study-lab\/\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"inline-flex items-center bg-amber-500 hover:bg-amber-600 text-slate-900 font-bold px-10 py-5 rounded-2xl text-xl transition shadow-lg whitespace-nowrap\">\n                               <i class=\"fas fa-external-link-alt mr-3\"><\/i> Case Study Lab Portal\n                           <\/a>\n                       <\/div>\n                   <\/div>\n                   <div class=\"absolute -right-12 -bottom-12 w-72 h-72 bg-amber-500\/10 rounded-full blur-3xl pointer-events-none\"><\/div>\n               <\/div>\n\n           <\/div>\n       <\/article>\n\n   <\/main>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HUFLIT successfully organized the Case Study Lab #04 program at Vinpearl Landmark 81, Autograph Collection with the theme of Human Resources Management and Corporate Culture.<\/p>\n","protected":false},"author":7359,"featured_media":89025,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"slim_seo":{"title":"Case Study Lab #04: Human Resources Management and Corporate Culture - Careerhub.huflit.edu.vn","description":"HUFLIT successfully organized the Case Study Lab #04 program at Vinpearl Landmark 81, Autograph Collection with the theme of Human Resources Management and Corp"},"footnotes":""},"categories":[62],"tags":[],"class_list":["post-89024","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chua-phan-loai"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case Study Lab #04: Human Resources Management and Corporate Culture - Careerhub.huflit.edu.vn<\/title>\n<meta name=\"description\" content=\"Case Study Lab #04: Human 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