[Intern] Customer Service

Job Description

• To be well-versed with Timezone’s games, products, promotions, and guest services and answering inbound enquiries via emails.
• Ensure proper guest relations and safeguard the company’s interests by resolving and taking appropriate actions on all guest complaints, issues, and suggestions.
• Exceed guest expectations that yield results and positive guest feedback.
• Develop strong relationships with guests and counterparts. Additional responsibilities and duties will be assigned based on the needs of the business.
• Other tasks as requested by Digital Manager.